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The Salesforce Loyalty Management Accredited Professional Exam is for anyone with the knowledge, skills, and experience to design and plan business value to customers through Loyalty Management. If you have the skills and desire to learn more about Loyalty Management, this certification is for you.
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How should a Loyalty Management consultant integrate Marketing Cloud withLoyaltyManagement in order to create journeys for promotions?
A. Use Marketing Cloud Server-Side JavaScript
B. Use Custom Apex code via a middleware ETL tool
C. Use Salesforce Customer Data Platform
D. Use Marketing Cloud Connect
A Consultant was tasked with setting up the connection between Salesforce LoyaltyManagement and Marketing Cloud. The Consultant created a new user account inMarketing CloudWhich two items on the Marketing Cloud user account should the Consultant configure toenable the user account to successfully connect with Salesforce Loyalty Management?
A. User account must exist within the Loyalty Management org
B. Grant access to the correct business unit
C. Assign the permission set to the user account
D. API access
A loyalty Program would like to set up a new process where a push notification or email willbe sent to the client immediately after a voucher is added to their member account withinSalesforce Marketing Cloud.The notification message will require the “first name” and the “membership number” topersonalize the message and, a custom object named“voucherissued” with the necessary data attributes.Which option for the entry event should be selected as the preferred implementationapproach that can meet the requirements with the least amount of development effort?A)
A. Option A
B. Option B
C. Option C
D. Option D
Universal Containers (UC) plans to implement Salesforce Loyalty Management for a newLoyalty program; however, its operations team remains skeptical about the Loyaltysolutions, such as rules, processes, and benefit types.Which option should UC consider when planning its implementation to ensure staff ishelping to boost adoption and engagement?
A. Describe the initiative to the Chief Marketing Officer team for their approval
B. Define a strategy led by marketing and involving the finance team.
C. Define a strategy led by marketing and involving the analytics team.
D. Define a company-wide initiative, including an operations team.
The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyaltyprogram with minimal development time. However, its current Loyalty enginerequires several complex system integrations with its marketing and customerservice platforms. A Technical Consultant is brought in to assess the company'sbusiness requirements and recommend a feasible solution to deliver the desiredLoyalty program for its customers. Which two seamless integrations within the Salesforce ecosystem, doesSalesforce Loyalty Management offer that can be easily enabled by the TechnicalConsultant to meet the customer's business requirement?
A. Salesforce Service Cloud
B. Third-party Customer Data Platform (CDP)
C. Supplier and Partner Ecosystem
D. Salesforce Marketing Cloud
What two ways could an Administrator configure a Promotion to target a specificaudience?
A. This functionality does not exist in Salesforce Loyalty Management.
B. Create a campaign for a promotion. Create member segments in a third-partytool.Associate the members to campaigns via Campaign Members.
C. Create a segment in the Salesforce Customer Data Platform and associatethe segmentto the promotion
D. Link a promotion to a campaign and associate a segment to the campaign
Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member’sanniversarydate NTO wants to set up a Data Process Engine that transforms the data thatis available in Salesforce and writes back the transformation results as new or updatedrecords.Which Kind of permission Set is required to enable the Data Processing Engine definitions?
A. CLAAnalytics Base Admin
B. Data Pipelines Base User
C. Rule Engine Designer
D. Loyalty Analytics admin
Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member’sanniversarydate NTO wants to set up a Data Process Engine that transforms the data thatis available in Salesforce and writes back the transformation results as new or updatedrecords.Which Kind of permission Set is required to enable the Data Processing Engine definitions?
A. CLAAnalytics Base Admin
B. Data Pipelines Base User
C. Rule Engine Designer
D. Loyalty Analytics admin
A Loyalty member has achieved enough points for Gold tier status; however, the memberreports some benefits are missing.What should the Administratordo to troubleshoot and correct the error?
A. Confirm the member is assign to the correct tier and that tier has benefits
B. Adjust points on the member record to trigger member benefits actions
C. Confirm the program and member are in an active status
D. Issue a promotion to the member of the mission benefits
A company has an existing Loyalty Program, and the marketing team wants to startawarding 10% discounts and 100 points to new members upon sign-up.What does the Program Administrator need to do for a new member to earn thispromotion?
A. Create a record triggered flow using Journal Type, Journal SubType, TransactionJournal, and Process O Member Benefit Action
B. Create a record triggered flow using Journal Type. Journal SubType, TransactionJournal. Credit Points action and Issue Voucher action
C. Create an autolaunched flow using Transaction Journal, Loyalty Ledger,and Get LoyaltyPromotions forTransactions
D. Create an autolaunched flow using Journal Type. Journal SubType, TransactionJournal, Credit Points ° action, and Issue Voucher action
TESTED 28 October 2023